Expectations Drive Performance

Expectations Drive Performance

People rise and fall to the level of expectations set for them. Case-in-point: Today, I had two new hires start at 2nd Watch. I spent the entire day on-boarding them, which included thoroughly reviewing our first call deck. I then asked myself, should I give them until the end of the week to present the deck back to me or should I ask them to do it tomorrow? I opted for tomorrow. The expectation was clear: Study tonight and have the pitch down by your second day on the job. People rise and fall to the level of expectations set for them. Set the bar high and performance follows.

All contents copyright © 2013, Josh Lowry. All rights reserved.

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